Customer Reviews

  5/5 Janine Matthews on Wednesday, December 1, 2021

a month ago I was totally freaking out…my check engine light was on!!! I performed my own diagnostics and found a crack in my coolant reservoir. I called and scheduled a time to bring in my car. Their diagnostic test was the same, but I also needed a tuneup (absolutely agreed)! My car was repaired and inspected, as promised, and by the time I needed it! A huge thank you to Lexus, Tristan, Kevin, and the mechanics at Lake Ridge Auto Care (and, Christopher the shuttle driver)! You are amazing! This is not my first experience at LRAC…every time I have walked into this establishment I have felt truly valued and welcomed! They have turned several anxiety-laiden experiences into little bumps in the road with their professionalism!

  5/5 Dale on Friday, May 7, 2021

We have been taking our vehicles there for sometime and have always been very satisfied with their service and friendly and knowledgeable staff.

  5/5 Samantha Lopez on Monday, March 29, 2021

Came in Saturday morning needing an alternator, it was an emergency. They gave me a quote on an alternator plus assorted other related things. The quote was much higher than I was willing to spend. Ron, a very nice man worked with me and got me a quote I was happy with and they did it the same day. Very pleased

  5/5 Wayne Naylor, SSG US ARMY on Sunday, September 6, 2020

Customer Service was OFF THE CHARTS~!! All Staff Members were Friendly, Honest and Caring. My car's repairs were completed as stated. I will always drive from Lorton, VA for Lake Ridge Auto Care to work on my 04 Mitz, Endeavor. Thank You Lake Ridge Auto Care for your Outstanding Service.

  5/5 eustancef on Saturday, February 9, 2019

I found them to be upfront and honest in their approach to diagnosing your vehicle problems. Their prices are fair and the staff is professional and friendly.